Supplemental California Privacy Notice

Supplemental California Privacy Notice

Updated September 9, 2020

By continuing to use our services, you are agreeing to the updated Privacy Policy below.

Effective from September 9, 2020.

This Privacy Notice for California Residents supplements our main privacy policy and applies to visitors, users, and others who live in California and whose personal information Quotient processes as a “business.” It does not apply to personal information we collect in the following circumstances:

  • From employees or job applicants in their capacity as employees or job applicants;
  • Personal information we collect from employees, owners, directors, officers, or contractors of businesses in the course of our provision or receipt of business-related services; and
  • Information that we process as a service provider on behalf of other businesses. Please see our main privacy policy for more information on how we process information as a service provider.

A. Categories of Personal Information that We Collect and Share

The California Consumer Privacy Act (“CCPA”) requires us to give California residents certain information about the categories of personal information we collect and how we use it, the categories of sources of the information, and the categories of third parties with whom we share the information during the past twelve months. While we have set out the categories below as required by the CCPA, you can review our main privacy policy for more detailed information that describes our collection, sharing, and use. Depending on how you interact with us, we may collect and share the categories summarized below.

Categories of Personal Information We Collect

Categories of Sources of Personal Information

Categories of Third Parties that We Share Personal Information With

Identifiers (such as name, address, email, phone number, retailer loyalty ID number, online identifier, tokenized payment cards)

  • You
  • Automatically collected from you or your device
  • Affiliates or subsidiaries
  • Service providers
  • Data partners
  • Social media partners
  • Affiliate marketing partners
  • Retailer and other business partners
  • Service providers
  • Affiliates or subsidiaries
  • Advertising and measurement partners
  • Social media partners

Commercial Information (such as transaction data)

  • You
  • Affiliates or subsidiaries
  • Retailer partners
  • Service providers
  • Affiliates or subsidiaries
  • Advertising and measurement partners
  • Social media partners

Internet or Other Network or Device Activity (such as browsing history, interactions with our Services, search history, interaction with advertisements

  • Automatically collected from you or your device
  • Affiliates or subsidiaries
  • Service providers
  • Social media partners
  • Affiliate marketing partners
  • Service providers
  • Affiliates or subsidiaries
  • Advertising and measurement partners
  • Social media partners

Demographic Information (such as state of residence, household income range, education level, occupation, and certain legally protected characteristics such as gender, age, ethnicity, and military service)

  • You
  • Affiliates or subsidiaries
  • Service providers
  • Data partners
  • Service providers
  • Affiliates or subsidiaries 

Location Information (e.g., through Foursquare or inferred from your IP address or web beacon)

  • Automatically collected from you or your device
  • Affiliates or subsidiaries
  • Service providers
  • Service providers
  • Affiliates or subsidiaries
  • Advertising and measurement partners

Please note that we may also disclose all personal information to (a) comply with federal, state, or local laws; (b) comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities; (c) cooperate with law enforcement agencies concerning conduct or activity that we believe may violate federal, state, or local law, (d) when we sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction (or potential business transaction), or (e) to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.

B. Categories of Business/Commercial Purposes for Our Use of Your Information

With the exception of financial information, location information and certain mobile phone numbers (as described further below), all of the categories of personal information we collect about you (as detailed above) are used for the following purposes:

  • Providing our Services (for example, delivering targeted offers or promotions to you)
  • For our operational purposes
  • Improving our existing Services and developing new products and services
  • Detecting, protecting against, and prosecuting security incidents and fraudulent or illegal activity
  • Bug detection, error reporting, and activities to maintain the quality or safety of our Services
  • Auditing consumer interactions (for example, measuring ad impressions, coupon activity)
  • Short-term, transient use, such as customizing content that we or our service providers display on the Services
  • Providing services for, and products to, our business customers and partners (such as brands and retailers), including advertising, marketing, measurement and analytics services on our Services and elsewhere
  • Advertising, marketing, measurement and analytics, on our Services and elsewhere
  • Other uses that advance our commercial or economic interests, such as third-party advertising and communications about relevant promotions or offers from third parties
  • Uses disclosed in our main privacy policy
  • Other uses that we notify you about

Mobile phone numbers given to us in order to print or install our coupon printing software are used only for verification, security, fraud, identity and audit purposes. Financial information is used only for payment of rewards or rebates, and location information is used only to personalize your experience on our Services.

C. Opt Out of Sale of Personal Information

The CCPA defines “sale” and “personal information” very broadly. Certain uses of your data described above may constitute a sale under the CCPA, as we currently understand it. If you would like to opt out of our use of your information for purposes that are considered a “sale” under California law, you may do so here. If you want us to delete tracking cookies that enable targeted advertising, which allow us to provide promotions and offers relevant to you, you may do so here. If you clear your cookies after you asked us to delete tracking cookies, we will not be able to know that you made this request so you will need to opt-out again. You can also submit a sale opt-out request by emailing us at [email protected] and include “CCPA OPT-OUT REQUEST” in the email subject line. Please note that we do not knowingly sell the personal information of minors under 16 years of age without legally-required affirmative authorization.

D. California Residents’ Privacy Rights

Subject to certain restrictions, California residents have the right under the CCPA to request that we:

  • Provide you the categories of personal information we have collected or disclosed about you in the last twelve months; the categories of sources of such information; the business or commercial purpose for collecting or selling your personal information; and the categories of third parties with whom we shared personal information.
  • Provide access to and/or a copy of certain information we hold about you.
  • Delete certain information we have about you.
  • Honor your opt-out of the “sale” of your personal information.

You may have the right to receive information about the financial incentives that we offer to you (if any). You also have the right to not be discriminated against (as provided for in applicable law) for exercising your access, deletion, or sale opt-out rights. We will not discriminate against you for exercising your rights. Certain information may be exempt from such requests under applicable law. For example, we need certain types of information so that we can provide the Services to you, for financial auditing purposes, and for compliance with applicable law. If you ask us to delete certain information, you may no longer be able to access or use the Services.

If you would like to exercise any of these CCPA rights, please visit our privacy portal, or you may send an email to [email protected]. If you submit your request by email, please include “CCPA REQUEST” in the email subject line and include, in the body of the email, your name (First and Last), email address, state and zip code of residence, and a description of the CCPA rights you wish to exercise. 

Additionally, you may submit a request to delete or a request for information by calling 1-888-914-9661.  When prompted for your PIN, enter 741594, which will take you to the Quotient Technology privacy line. Please listen carefully and follow the instructions.  When prompted to provide your name and email address, please speak clearly and spell out your name and email address.  When you have finished providing the information requested, you must press “#”to submit your request.  If you do not press “#” to end your recording, your request will not be submitted.  Note, when submitting your requests by phone, a separate call is required for each request you are exercising (e.g. one request to submit a request to know and another request to submit a request to delete).  If we are not able to understand the information you have provided, we may call you on the number you used to call the toll-free number, if it is available, in order to confirm your information.

After submitting your request(s), we are required to verify your request(s) to ensure it is not fraudulent. To verify your request, we will contact you via the email address you provided with, or to submit, your request.  Further, we may require you to confirm ownership of the email address associated with your request or provide additional information necessary to verify the validity of your request.  For example, we may ask for you to provide additional information to determine if it matches information we have.  Please be sure to check your SPAM/junk folder in case the email is filtered out by your mail system.  If you do not receive an email from us regarding your request(s) within 48 hours, your request or contact information may not have been submitted properly, and you will need to submit a new request.    

You may also designate an authorized agent to make a request on your behalf. To do so, you must provide us with a copy of written authorization or a power of attorney, signed by you, for the agent to act on your behalf. You will still need to verify your identity directly with us.