Marketing Operations Request Form

Level 4: Medium (technical issue, information requests, reasonable workaround, not entirely time sensitive)
Level 3: High (priority item needed to meet tight deadline, short-term workaround not scalable, effects small portion of users)
Level 2: Urgent (major functionality is impacted, no workaround, same/next day delivery needed)
Level 1: Critical (system failure, all users are affected, no workaround, requires same day delivery)

Who is our main point of contact for the project? Are there are any additional key players involved (and what is their role regarding this particular project.)